Frequently asked questions

Answers about how online care works. A licensed provider makes the final call on whether any treatment is appropriate.

Can I choose my medication?

You can share your goals and preferences, but a licensed provider determines whether treatment is appropriate and which options may be considered.

Are GLP-1 medications available?

Treatment options may include GLP-1 medications such as semaglutide or tirzepatide when clinically appropriate, depending on provider review, eligibility, availability, and prescription requirements.

Are brand-name options like Ozempic, Wegovy, Mounjaro, or Zepbound available?

Brand-name options may be discussed depending on eligibility, availability, and provider review. Final treatment decisions are made by a licensed provider.

Can I use insurance?

Insurance coverage can vary by medication, plan, and provider review. A licensed provider and the care team can explain the options if treatment is appropriate.

Do I need a prescription?

Yes. Any medication is prescribed only when a licensed provider determines it is appropriate for you.

Is Peptidely available in multiple languages?

Peptidely provides multilingual education to help more people understand the online care process clearly.